Deposit and Cancellation Policy

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All lift ticket products are non-transferable and non-refundable. Online PEAKS rates are only available online. Additional days purchased at the ticket window must be purchased at the window rate. When you purchase lift tickets, you will automatically be enrolled in the Vail Resorts "Peaks" loyalty program, at no cost to you. You will receive program information by standard mail and will be offered the chance to decline.

It is the responsibility of all adult passengers to present valid photo identification upon check-in with their airline. If you are a member of your airline's frequent flyer or other reward club, please present your club number upon check-in. Vail Resorts asks that all passengers reconfirm their flights, with the airlines directly,  24-hours prior to their departure. Prices are per person, and include all taxes & fees in USD. Airline baggage fees may apply and are not included in the price.

(NOTE: children's ski and snowboard lessons require helmets)


Children's Ski and Snowboard School Cancellation Policy

Lesson reservations must be cancelled at least 24 hours before the scheduled lesson start time, or a cancellation fee will be imposed. If you cancel within the 24 hour period a $100 processing fee will be charged. The cancellation fee may be waived if the lesson is re-booked for an alternate date. You can change or cancel your reservation by calling 1-877-547-5143 or in person at one of our sales offices. Lessons are non-refundable due to weather.

Helmet Policy

Children age 12 and under must wear a winter sport protective helmet while participating in ski and snowboard school. In addition, children over the age of 12 who participate in designated children's classes or programs must wear a helmet. Rental helmets are available at our children's ski and snowboard school locations for your convenience.

While helmets may reduce or mitigate the severity of some head injuries, their use does not guarantee safety and will not prevent certain injuries. The Resort reminds you that every winter sport participant shares responsibility for his or her safety and for that of others using the ski area facilities. Always show courtesy to others and be aware that there are elements of risk in skiing and snowboarding that common sense and personal awareness can help reduce. Know your ability level and stay within it. Become familiar with and observe "Your Responsibility Code" and share with other skiers the responsibility for a great skiing experience.

Child Care/Nursery Policy

  1. Cancellations must be made 48 hours prior to the first day of your reservation.
  2. All cancellations or changes to your reservation must be made by calling our centers directly. If you need to contact us call the Crested Butte Nursery 970-349-2258.


Summer Lodging Reservations: Lodging Arrivals between 04/08/19 – 11/26/2019 will be charged a 10% deposit at the time of booking for Lodging. The remaining Lodging balance is due 14 days prior to arrival. Deposits are non-refundable.

Winter Lodging Reservations: Lodging Arrivals between 11/27/19-12/21/19, 1/4/19-2/13/20, 2/17/20-3/8/20, and 3/15/20-4/7/20 will be charged a 10% deposit at the time of booking for Lodging. The remaining Lodging balance of the reservation is due 30 days prior to your arrival. Deposits are non-refundable.

Lodging Arrivals between 12/22/19-1/3/20, 2/14/20-2/16/20, and 3/9/20 - 3/14/20 will be charged a 25% deposit at the time of booking for Lodging. The remaining Lodging balance of the reservation is due 45 days prior to your arrival. Deposits are non-refundable